Payment and shipping

Payment methods

Orders via our online shop can be paid with the following payment methods.

ApplePay is offered as an efficient and easy option for mobile payments, specifically for iOS users to ensure a smooth shopping experience.

Once you have registered your debit or credit card in the Wallet app, ApplePay is available as a payment option in online stores that support this method.

To pay with us via Apple Pay, select ApplePay as your payment method during the checkout process. In the final step of the order process, confirm your purchase by clicking the ApplePay button. You will then be asked to enter your passcode or use Face ID to confirm the payment. You do not need to enter your card details again. After successful confirmation, the order confirmation page will be displayed.

Bancontact, formerly known as Mister Cash, is a popular payment system in Belgium that allows customers to make online payments.

To pay with Bancontact, simply select this option during the payment process in the online store. You have two options: Either they enter their Bancontact card information or they use the Bancontact app. When you enter your card details, you will be redirected to your bank's online banking page. After logging in and entering their PIN, they confirm the payment. They are then automatically taken back to the online store to complete their purchase.

Which banks support Bancontact?

These cards are issued by more than 20 banks in Belgium, including well-known names such as:

  • AXA Bank Belgien
  • Argenta
  • Belfius
  • Beobank
  • BNP Paribas Fortis
  • Postbank
  • Crelan
  • Deutsche Bank
  • Europabank
  • ING België
  • KBC-Bank
  • Keytrade Bank
  • Nagelmackers
  • VDK Spaarbank

The Belfius Pay Button is an online payment solution from Belfius, one of the largest banks in Belgium. Customers who have an account with Belfius can use this method for direct online transfers. This makes it quick and easy to pay for online purchases.

How does it work?

Thank you for choosing to pay with the Belfius Pay Button. You have two convenient options for making your transfer:

  1. Via the smartphone app: simply scan the QR code and authorize the payment with the Belfius Pay Button via the app. All the necessary payment information is already stored in the app, making the process quick and easy.
  2. Via Belfius Direct Net: Confirm the payment with your card reader to use the Belfius Pay Button for online payments. This method offers additional security through the trusted Belfius online banking system.

Please note that all payments made via the Belfius Pay Button are secure and binding. Once confirmed, transfers cannot be reversed, allowing merchants to start processing your order immediately after payment confirmation.

Billie is a payment method designed for both merchants and business buyers. It offers a fast and secure way to pay for purchases within 30 days.

How does the Billie payment system work?

  1. When paying, select "Billie: Buy now, pay later" as your payment method.
  2. Enter all the required information. Meanwhile, a quick approval process runs in the background in real time.
  3. Once your order has been completed, a pop-up window will appear to confirm the transaction.
  4. As soon as we, the retailer, note that your order has been dispatched, you will receive a regular invoice from us. This invoice contains a payment term of 30 days, whereby payment is made by bank transfer.

This payment option is specifically designed for business transactions and offers business buyers additional flexibility when processing their purchases.

If you select credit card as the payment method, the amount will be debited from your credit card (Visa, Mastercard, American Express, Carte Bancaire etc.) during the ordering process. Immediately after placing your order, the invoice amount will be charged to the credit card specified. An invoice will be sent to you by e-mail for your records after receipt of your order. Immediately afterwards, we will forward the goods to the shipping company. Your credit card details are transmitted securely via TLS (Transport Layer Security), the successor to SSL (Secure Sockets Layer). In the event of a return, the amount will be credited to your credit card account.

eps, short for "Electronic Payment Standard", is a secure online payment system developed in cooperation with Austrian banks. It enables you to make online purchases easily via online banking. In Austria, the eps transfer is the preferred method for online transactions.

An online banking account with one of the participating banks is required to pay with eps-Überweisung. Select your bank during the payment process and log in to online banking. Check the preset payment information there and authorize the payment via eps to successfully complete your purchase.

Giropay is an online payment system based on online banking transfers, a popular payment method in Germany. Around 51 percent of online shopping customers choose instant bank transfer in the checkout process. More than 1,500 German banks offer giropay. Giropay transactions are made in real time and offer a 100 percent security guarantee.

To select giropay as your payment method, follow these steps:

  1. Select your bank from the list of banks that support giropay.
  2. Log in to your online banking account, as giropay does not work without online banking.
  3. Check the pre-entered payment information for giropay in the online banking area.
  4. Authorize the payment if all details are correct.
  5. After authorization, you will receive a confirmation of the transaction.
  6. The goods will then be forwarded to the shipping service provider.


When using this specific Dutch payment method, the payment is transferred directly from your bank account, similar to Sofortüberweisung. This happens directly during the ordering process. Once we have received your order, you will receive the invoice by e-mail, which you can use for your records. The goods will then be sent to the relevant shipping company without delay.

These include:

ABN AMRO, ASN Bank, bunq, Handelsbanken, ING, Knab, Rabobank, RegioBank, SNS Bank, Triodos Bank, Van Lanschot Bankiers.

If you choose iDEAL as your payment method in the Netherlands, the process is as follows:
  1. In the checkout process, you select iDEAL as your payment method and enter your house bank.
  2. You will then be redirected to your bank's online banking environment, which ensures the security of the transaction.
  3. There you log in securely with your access data.
  4. The payment details, including the total amount and other transfer information, are already stored in the system. All you have to do is confirm the payment.
  5. After confirming the payment, you will be redirected back to your online store.    
  6. You will immediately receive confirmation of the successful payment and we can start processing your order straight away as the payment is secure.

If you choose PayPal as your payment method, payment is made directly during the order process. To do this, you need a PayPal account with which you can log in during the ordering process and pay the amount immediately. PayPal may also offer the option of paying in installments. Once we have received your order, we will send you an invoice by e-mail, which you can use for your records. The goods will then be forwarded to the shipping service provider without delay.

Przelewy24 is an extremely popular payment method in Poland, allowing customers to make online payments in a variety of ways. These include payments via a variety of Polish banks, international credit cards and alternative methods such as SMS-based payments.

The most common form of online payment in Poland is bank transfer. In fact, 80 to 90 percent of all online payments in Poland are made using a form of bank transfer. In order to make this popular payment method accessible to as many customers as possible, Przelewy24 supports transactions with 165 different Polish banks.

If you choose Klarna Sofort (formerly known as Sofortüberweisung) as your payment method, payment is made directly during the ordering process. After your order has been received, we will send you the invoice by e-mail, which you can keep for your records. Immediately afterwards, the goods will be forwarded to the relevant shipping company. This payment option is now available in many European countries, including Belgium, Germany, Italy, the Netherlands, Austria, Poland, Switzerland, Spain and the United Kingdom.

If you choose Klarna: Pay now, you have access to two fast and secure payment options:

  1. Select Klarna: Pay now as your payment method in the Mollie checkout. The relevant order data is automatically transferred from your online store to the secure Klarna payment form.
  2. After being redirected to the Klarna payment page, select your preferred payment method - either instant bank transfer or direct debit.
  3. For instant bank transfer, enter your online banking details to log in to your bank account. After confirmation, the payment is authorized in real time and you are redirected back to the webshop.
  4. For direct debit payments, you enter your account details as a Klarna customer. New users must create a Klarna account and confirm their payment with the IBAN.

A pro forma invoice will be sent to you by e-mail. After we have received your payment, we will immediately hand over the goods to the shipping service provider and you also have the option of sending us a proof of payment to speed up the process. Once the goods have been delivered, we will send you a final invoice in PDF format for your records.

Bank details

Credit institution: Sparkasse Rhein-Maas
Account holder: Leuchtstark Vertriebs GmbH
IBAN: DE21 3245 0000 0000 1546 90
BIC: WELADED1KLE

Delivery times

If no other period is specified in the respective offer, the goods will be delivered within 3 - 5 days in Germany and within 5 - 7 days after conclusion of the contract in the case of deliveries abroad (after the time of your payment instruction in the case of agreed advance payment). Please note that there is no delivery on Sundays and public holidays. Items with different delivery times will be sent in one shipment, unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time.

Shipping conditions

Delivery is made domestically (Germany) and to the countries below:

Andorra, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom

Shipping costs

Please refer to the following list for our shipping costs. Shipping prices are net prices plus statutory value added tax.

Goods value from 0,01 € to 29,99 € 8,90 €
Goods value from 30,00 € to 74,99 € 5,85 €
Goods value from 75,00 € free of charge

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € to 29,99 € 8,90 €
Goods value from 30,00 € to 74,99 € 5,85 €
Goods value from 75,00 € free of charge

Forwarding shipment

Bulky goods are shipped by means of a freight forwarder. You can recognize bulky goods products in our online store by a special marking.

Goods value from 0,01 € 85,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 28,50 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € to 249,99 € 16,50 €
Goods value from 250,00 € free of charge

Forwarding shipment

Bulky goods are shipped by means of a freight forwarder. You can recognize bulky goods products in our online store by a special marking.

Goods value from 0,01 € 150,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 12,90 €

Forwarding shipment

Bulky goods are shipped by means of a freight forwarder. You can recognize bulky goods products in our online store by a special marking.

Goods value from 0,01 € 150,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 18,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 20,50 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 18,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 98,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 12,90 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 12,90 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 20,50 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 16,50 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 16,50 €

Forwarding shipment

Bulky goods are shipped by means of a freight forwarder. You can recognize bulky goods products in our online store by a special marking.

Goods value from 0,01 € 150,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 23,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 20,50 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 110,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 23,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 23,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 20,50 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 28,50 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 20,50 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 12,90 €

Forwarding shipment

Bulky goods are shipped by means of a freight forwarder. You can recognize bulky goods products in our online store by a special marking.

Goods value from 0,01 € 150,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 83,61 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 16,50 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € to 249,99 € 12,90 €
Goods value from 250,00 € free of charge

Forwarding shipment

Bulky goods are shipped by means of a freight forwarder. You can recognize bulky goods products in our online store by a special marking.

Goods value from 0,01 € 150,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 28,50 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 16,90 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 23,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 20,50 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 28,50 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 18,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 20,50 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 16,90 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 23,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 16,50 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 49,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.

Goods value from 0,01 € 49,00 €