Payment and shipping

Payment methods

Orders via our online shop can be paid with the following payment methods.

If a customer wants to pay with PayPal on Leuchtstark, he will be redirected directly to his PayPal account. There he must log in with his email address and password and confirm the corresponding payment. The naming of further personal or financial information is not necessary.

Apple Pay is the payment method of the Apple company. This form of online money transfer is only available on Apple devices e.g.:

  • Mac
  • iPhone
  • iPad
  • Apple Watch

Pay conveniently and easily by credit card. Leuchtstark supports all the world's leading credit card brands. These currently include Visa, Mastercard, American Express, Cartes Bancaires and CartaSi.

The eps payment method is a secure online payment system. It was developed in cooperation with Austrian banks to enable online purchases to be processed via reliable online banking. The abbreviation eps stands for "Electronic Payment Standard".

Giropay is an online payment method based on bank transfer via online banking. Over 1,500 banks on the German market support payment with giropay. The giropay transfers take place in real time and are 100 percent secured.

iDEAL is the most widely used online payment method in the Netherlands. This is because the payment method is seamlessly integrated into the online banking products of the largest Dutch banks.

These include:

ABN AMRO, ASN Bank, bunq, Handelsbanken, ING, Knab, Rabobank, RegioBank, SNS Bank, Triodos Bank, Van Lanschot Bankiers.

The SOFORT Banking payment method is available throughout Europe. It allows shoppers to pay by instant transfer without having to set up an account. Customers use their own online banking data to log into the SOFORT Banking online banking environment. The invoice amount is then deducted directly from the bank account. The SOFORT payment method thereby serves as a kind of prepayment system, since the merchant does not yet receive the payment directly, but does receive the payment confirmation.

Pay your order easily by SEPA prepayment transfer. Your goods will be shipped after receipt of payment.

Bank details

Credit institution: Sparkasse Rhein-Maas
Account holder: Leuchtstark Vertriebs GmbH
IBAN: DE21 3245 0000 0000 1546 90
BIC: WELADED1KLE

Delivery times

If no other period is specified in the respective offer, the goods will be delivered within 3 - 5 days in Germany and within 5 - 7 days after conclusion of the contract in the case of deliveries abroad (after the time of your payment instruction in the case of agreed advance payment). Please note that there is no delivery on Sundays and public holidays. Items with different delivery times will be sent in one shipment, unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time.

Shipping conditions

Delivery is made domestically (Germany) and to the countries below:

Andorra, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom

Shipping costs

Please refer to the following list for our shipping costs. Shipping prices are net prices plus statutory value added tax.

Goods value from 0,00 € to 14,99 € 8,90 €
Goods value from 15,00 € to 69,99 € 5,85 €
Goods value from 70,00 € free of charge

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € to 14,99 € 8,90 €
Goods value from 15,00 € to 69,99 € 5,85 €
Goods value from 70,00 € free of charge

Forwarding shipment

Bulky goods are shipped by means of a freight forwarder. You can recognize bulky goods products in our online store by a special marking.
Goods value from 0,00 € 69,90 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 23,50 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € to 249,99 € 14,50 €
Goods value from 250,00 € free of charge

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 11,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 18,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 17,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 18,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 98,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 11,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 11,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 17,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 14,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 14,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 20,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 17,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 20,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 20,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 17,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 23,50 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 17,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 11,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,01 € 83,61 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 14,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € to 249,99 € 11,50 €
Goods value from 250,00 € free of charge

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 23,50 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 10,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 20,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 17,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 23,50 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 18,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 17,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 10,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 20,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 14,00 €

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € to 349,99 € 28,00 €
Goods value from 350,00 € free of charge

Parcel shipment

The parcel shipment of our products is carried out via the shipping service providers DPD and UPS. The delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation. When shipping to Switzerland, no VAT refund is possible for cost reasons.
Goods value from 0,00 € 14,00 €